Social Marketing Solutions

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We have partnered with Emplifi to bring you the best customer experience solutions in the market.

About Emplifi

They are changing the social marketing game as we know it. Emplifi is an innovative company that, through its unified CX platform, empowers brands to meet the fast-changing customer expectations across marketing, commerce, and care touchpoints.

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Emplifi Services

Social Marketing Cloud

• Audience analysis
• Social media analytics
• Social listening and intelligence
• Social media management
• Community management
• Content management
• Scheduling and publishing
• Influencer marketing

Service Cloud

• Agent empowerment tools
• AI chatbots and self-service
• Knowledge management
• Email automation
• Voice of Customer tools
• Customer insights and BI
• Omnichannel service

Social Commerce Cloud

• Live shopping
• Conversational commerce
• Social shop synchronisation
• Social customer care
• Analytics, reporting & insights